IT Ticket Database Switchboard Design And Development.
I developed the IT Ticket Database to manage and organize IT administration tasks using C#, ASP.NET Core, Angular, SQL Server, and Entity Framework. It was a desktop and web application. It enables users to submit and track IT support tickets. I also integrated the software as a module to their manufacturing ERP system so they could manage all of their IT tickets and submit, track, and handle them.
User Side:
- Create and assign IT tickets.
- Track IT ticket progress.
- View ticket history.
- Monitor IT-related activities.
- Generate IT reports
- Communicate with IT team members.
Admin Side:
- Manage IT tickets and assignments.
- Oversee IT team performance.
- Track IT issues and resolutions.
- Maintain IT documentation.
Client
I have worked all over/ complete strategy, design, and development plan to develop a desktop and web app to manage IT ticketing and administrative tasks.
I developed the IT Ticket Database to manage and organize IT administration tasks using C#, ASP.NET Core, Angular, SQL Server, and Entity Framework. It was a desktop and web application. It enables users to submit and track IT support tickets. I also integrated the software as a module to their manufacturing ERP system so they could manage all of their IT tickets and submit, track, and handle them.
The IT Ticket Database Switchboard New Desktop UI/UX Design and Development.
Developed the IT Ticket Database to manage and organize IT administration tasks. The client provided the requirements and design. I used C#, ASP.NET Core, Angular, SQL Server, and Entity Framework to create this solution.